USDOT 4472128 | FMCSA Authorized Interstate Motor Carrier | MC-1765158
Privacy Policy
How Cargo Flow Logistics, Inc. collects, uses, and protects your personal information when you interact with our website and services.
Effective Date: March 9, 2026
1. Information We Collect
When you visit our website, submit a contact form, request a quote, or otherwise interact with Cargo Flow Logistics, Inc., we may collect the following types of information:
Information You Provide Directly
Name, email address, phone number, and company name submitted through forms
Details about freight or transportation needs included in quote requests or messages
Any other information you voluntarily provide through email, phone, or written correspondence
Mobile phone number provided for the purpose of receiving SMS/text message communications, including shipment updates, quote responses, and service notifications
Information Collected Automatically
IP address, browser type, operating system, and device information
Pages visited, time spent on pages, and referring website addresses
Approximate geographic location based on IP address
2. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries, quote requests, and service questions
To provide, operate, and improve our freight transportation services
To communicate with you about shipments, scheduling, and service updates
To comply with legal obligations, including DOT and FMCSA recordkeeping requirements
To protect against fraud, unauthorized transactions, and other liability
To analyze website usage and improve our site performance and user experience
To send SMS/text messages related to your freight inquiries, shipment status updates, delivery notifications, and service communications when you have provided your mobile phone number and opted in to receive text messages
To send appointment confirmations, scheduling reminders, and time-sensitive service alerts via text message
We do not use your information for automated decision-making or profiling.
SMS/Text Messaging Consent and Terms. By providing your mobile phone number and opting in to text messaging through our website, contact forms, or verbal/written request, you consent to receive SMS/text messages from Cargo Flow Logistics, Inc. related to your freight transportation inquiries and services. Message frequency varies based on your service activity. Message and data rates may apply.
You may opt out of text messages at any time by replying "STOP" to any message. After opting out, you will receive one final confirmation message and no further texts will be sent. Opting out of SMS does not affect other communications such as email or phone calls. For help, reply "HELP". Carriers are not liable for delayed or undelivered messages.
3. Information Sharing
Cargo Flow Logistics, Inc. does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in the following limited circumstances:
Service providers: Trusted third parties that help us operate our website, process communications, or support our business operations, bound by confidentiality obligations
Legal compliance: When required by law, regulation, subpoena, court order, or government request
Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your information would remain subject to this policy
Protection of rights: When necessary to protect the safety, rights, or property of Cargo Flow Logistics, Inc., our customers, or the public
We do not share, sell, or provide your phone number or SMS opt-in consent data with any third parties or affiliates for their own marketing or promotional purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device when you visit our website.
Types of cookies we may use:
Essential cookies: Required for basic website functionality such as page navigation and form submission
Analytics cookies: Help us understand how visitors interact with our website so we can improve its performance and content
You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our website. We do not use advertising or retargeting cookies.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers.
While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data, but we are committed to protecting it to the best of our ability and industry standards.
6. Third-Party Links
Our website may contain links to third-party websites, such as government registration portals (SAM.gov, FMCSA), mapping services, or industry resources. We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us using the details below.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: The right to request a copy of the personal information we hold about you
Correction: The right to request that we correct inaccurate or incomplete information
Deletion: The right to request that we delete your personal information, subject to legal retention requirements
Opt-out: The right to opt out of receiving non-essential communications from us
To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days.
9. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information.
Cargo Flow Logistics, Inc. does not sell personal information. To make a request under California law, please contact us using the information below. We will verify your identity before processing your request.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Cargo Flow Logistics, Inc.
Attn: Privacy Inquiries
6500 W College Dr, Suite 5W Palos Heights, IL 60463
Phone: (708) 789-7007
Email: [email protected]
Owner-operated interstate freight carrier based in the Chicago metro area. DOT and FMCSA compliant. Reliable, responsive, and ready to move your freight.
Services
Truckload Hauling
Dedicated Routes
Expedited Freight
Government Freight
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